Cookie Policy
Last updated: 11th September 2025
PC Expert is a trading name of ICAN Support Limited.
This Cookie Policy explains how ICAN Support Limited (“we”, “us”, “our”) uses cookies and similar technologies on our website https://icansupport.co.uk (“Website”). It should be read together with our Privacy Policy.
1. What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They allow the site to recognise your device, remember preferences, improve performance, and provide relevant content.
We also use similar technologies such as tracking pixels and local storage, which work in a similar way.
2. Types of cookies we use
We use the following categories of cookies:
a) Strictly necessary cookies
These are essential for our Website to function properly.
They enable core features such as security, page navigation, and access to secure areas.
They do not require your consent.
b) Performance & analytics cookies
These help us understand how visitors use our Website (e.g. which pages are visited most often, error messages).
We may use Google Analytics or similar tools to measure usage.
Data collected is aggregated and used to improve the Website.
These cookies require your consent.
c) Functionality cookies
These remember choices you make (such as language or region) and provide enhanced features.
These may be set by us or third parties providing services on our Website.
Consent is required.
d) Marketing & targeting cookies
These may track your browsing activity across websites to display relevant adverts.
We may use them to deliver content tailored to your interests.
Consent is required.
3. Third-party cookies
Some cookies may be placed by third parties (e.g. analytics providers, advertising networks, social media platforms). These third parties may use your data in accordance with their own privacy policies.
Examples include:
Google Analytics (to track usage statistics)
4. How long cookies last
Session cookies – expire when you close your browser.
Persistent cookies – remain until they expire or you delete them manually.
5. How to manage cookies
You can control cookies in several ways:
Cookie banner/consent tool – On your first visit, you will be asked to accept or reject non-essential cookies. You can change your preferences anytime via our cookie settings [insert link/button].
Browser settings – Most browsers let you block or delete cookies.
Opt-outs – You can opt out of Google Analytics tracking by installing the browser add-on: https://tools.google.com/dlpage/gaoptout.
Please note: Disabling cookies may affect how our Website functions.
6. Updates to this Cookie Policy
We may update this Cookie Policy from time to time (for example, if we add new cookies). The latest version will always be available on this page, with the “Last updated” date shown at the top.
7. Contact us
If you have any questions about our use of cookies, please contact us at:
ICAN Support Limited
Email: contact@icansupport.co.uk
Phone: 01282 503202
Address: 40 Woodhead Road, Read, Burnley, Lancashire, BB12 7PH